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A guide to the Self-Employed Income Support Scheme

SEISS: What you must do to claim the fourth and fifth Self Employed Income Support Scheme grants

In its 2021 Budget, the government announced not only the amount of the fourth grant for the Self-Employed Income Support Scheme (SEISS), but also that a fifth and final grant for the period from May to September 2021.

HMRC is introducing new measures to determine eligibility for those claiming an SEISS grant if they haven’t already claimed.

You need to accept a phone call from HMRC in which they’ll ask you for proof that you’re carrying on a self-employed trade.

This presents risks, as we discuss below.

How are the fourth and fifth SEISS different from previous grants?

Crucially for those newer to self-employment, it’s no longer the case that only those who were eligible for the original three grants can apply.

You’re eligible for the fourth and fifth grants if the following is true in addition to the existing SEISS conditions:

In its contact to those affected, HMRC says this could be:

Any other examples. HMRC says it “will be happy to review them in addition or instead” of these items.

However, HMRC is aware that people are claiming the SEISS grants when they shouldn’t – either fraudulently, or in ignorance of the rules and limitations.

In a recent update, it said it’s “tackling serious fraud and criminal attacks” and that it will “will use [its] power to assess overpayments and issue penalties to support these priorities and we will not seek out innocent errors and small mistakes for compliance action”.

To determine eligibility for the new grants, HMRC is contacting potential claimants individually requesting the above examples of trade.

Initially, this communication will be by letter, email or text, and then via a phone call.

What’s the process for claiming the fourth and fifth SEISS grants?

if you haven’t claimed before or are claiming again after skipping a previous grant because your situation has changed, the steps will be as follows:

Initial HMRC contact:

HMRC will contact you by letter, email or SMS text message to discuss eligibility criteria. This will be based on the details in your Self-Assessment, personal tax or Government Gateway account.

HMRC phone call:

HMRC will subsequently phone you to discuss eligibility.

Further HMRC contact:

Assuming you’re eligible, HMRC will contact you a second time by letter, email or text confirming when the latest grant is open for applications, or to check when you can do so (as with previous grants, applications are likely to be staggered to avoid the system becoming congested).

Grant received:

You will receive the grant money around six days after putting in the claim.

How will HMRC phone me about the SEISS grant?

HMRC will use the number it has on record for you.

Therefore, you may wish to log in to your Self-Assessment, personal tax account, or Government Gateway account to ensure this number is up to date.

Alternatively, you can phone 0800 024 1222 to let HMRC know the number to use.

If your accountant or tax agent handles Self-Assessment for you, HMRC may contact them and request your number so they can speak to you directly. The accountant or tax agent is not able to act on your behalf to determine eligibility.

HMRC has confirmed it will try three times to call you. If you don’t answer, it will write to you a second time and ask if you want to proceed with the SEISS eligibility checks.

It adds that claimants will have until the end of the application window for the fourth grant to provide the details discussed above.

So, even if you miss the calls, you should still be able to establish your eligibility.

How do I know if a call from HMRC about the SEISS is genuine?

Put simply, it’s difficult if not impossible to do so.

The call from HMRC has several details in common with the social engineering techniques used by scam callers:

The call will appear to be from a withheld number on your phone.

Even if the number identifies itself as being from HMRC in some way, the call cannot be trusted because this is easily faked by scammers.

The caller may attempt to authenticate themselves by reciting personal details about you that you might feel a stranger simply wouldn’t know.

However, hacks of major institutions mean significant personal details about many UK citizens are available online. This includes names, addresses, dates of birth, bank account details, security questions such as your mother’s maiden name, and even National Insurance numbers.

HMRC says the following, which again follows the patterns of some scammers: “When we call, we’ll ask for proof of identity and evidence of trade in the form of bank statements.”

Providing these details over the phone to a stranger presents a clear security risk in the first instance but demanding seemingly trivial details is another trick used by scammers to demonstrate authenticity.

HMRC might not inform your accountant or tax agent of the call, so you will not be able to contact them to confirm the call.

HMRC wants to speak to you directly.

Often a recommended practice for calls of this nature is to take the operative’s name and office location, then terminate the call.

You should then look online or in official documentation for a contact number you can use to call them back, ensuring you only use a phone number listed on the official gov.uk website.

And, if possible, call them back using a different phone, or only after you have also received a genuine call to the phone that HMRC called.

But even this is not 100% safe.

If a landline is used, scammers have been known to keep the line open when you hang up.

They then fake the dialling tone and call process, before resuming the scam. However, this is impossible with mobile phone calls.

You also do not know when the call from HMRC will arrive, so effectively will have to answer all calls from withheld numbers for the foreseeable future until you’re sure your eligibility has been confirmed.

If you want to discuss this further, or any other matters relating to your accounting or bookkeeping, please call us on 01743 790086 or email info@holliesbookkeeping.co.uk